Network Monitoring

Creative Networks monitoring service is provided by default to clients who use our contracted helpdesk. Our monitoring service provides notification to our helpdesk staff in the event of a critical equipment or service failure.

Our monitoring service allows us to analyse network trends, we can gather statistics such as web and email usage. The volume of viruses blocked, the number of network attached that have been blocked and any attempts to bypass the network by users. We can also monitor network access and server performance, details include CPU, Memory Disk and Network usage. This information is very useful and more than just a troubleshooting aid, it allows for capacity and availability planning.

Backup Monitoring

We check backups on a daily basis to ensure they are operating correctly. We maintain regular logs of successful and failed backups along with the volume of data and completion times. We provide a quarterly review of all backups. This check ensures that the correct data is being backed up and that any media is still suitable for use.