Creative Networks operates a manned helpdesk and has its own internal SLA’s to ensure our services are efficient. A self enforced SLA allows our clients to remain focused without the hassle and worry of support.
All our customers have access to our helpdesk and can request support by email, the online portal or by phone.
Ticket numbers are provided for each issue and prioritised in relation to the issue. So you can rest assured you get the best service.