A future-ready communications tool that brings phone, meetings and live chat together

3CX Phone System is a communications management suite that puts all your communication channels in one place. Manage calls, meetings and live chat on a single dashboard hosted on-premises or in the cloud.

The 3CX call centre solution allows you to work remotely using native iOS and Android Apps on a smartphone or tablet. Prefer to use a workstation? No problem – 3CX has a desktop client and a cloud-based application you can access anywhere. As a Gold Partner, Creative Networks is well-trained and experienced in providing the full 3CX package suitable for your business.

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How can 3CX Phone Systems help your business?

We employ our own 3CX accredited engineers, and with our partners we’re able to offer support and installation services for a whole range of other systems including NEC, Siemens, Avaya and Mitel.

Flexibility and Simplicity

Communications today have come a very long way from where they used to be. Our 3CX System allows you to keep your communications as flexible as your business needs it to be. The 3CX software allows you to easily manage your setup from the comfort of your computer.

If you’re just looking for support and maintenance for an existing system, or if you’re due for a new system and would like to take advantage of new technologies like VoIP and remote working, then Creative Networks can help.

Features and benefits of 3CX

Case Management Systems

We have extensive experience with case management systems. We have expertise in Leap, Proclaim, Peppermint, DPS and many other case management platforms, allowing us to provide support faster than your vendor.

We also assist with vendor and system selection, installation, setup and training. Whatever your law firm’s challenge, we will help you meet it.

Telephony and VoIP

We offer a range of telephone solutions. These include traditional onsite telephone systems and fully hosted and managed “cloud” based systems.

When you have problems with your telephone systems, this can affect your ability to do business and communicate with legal clients. We will provide technical support and solutions on the same day to get you back up and running.

Managed IT

From hardware and software installation to maintenance and troubleshooting, our managed IT services take care of your law firm’s IT infrastructure.

Services include hosted telephony and VoIP, IT support, managed cloud and hosting, network provisioning, disaster recovery, network security, networking testing, upgrades and updates. Leave everything to us. We’ve got this.

Monitoring

The old way of IT support – providing support as and when you need it – only goes so far in today’s world. That’s why we utilise network monitoring and observability solutions to catch problems and respond in real-time before they get worse.

This ensures we are always in the right place at the right time. It means you can leave your law firm’s IT to us with no worries about reliability.

Easy to install and setup with no hardware required

Automatically route calls from any device

Comprehensive contact center features for customer service teams

Increased productivity through improved communication capabilities

Improved customer experience with advanced call routing options

Reduced costs by eliminating the need for expensive phone systems

Partners with industry leaders

We have partnered with some of the world’s biggest organisations, so you can be confident we will provide the very best service.

Why not see what we can do for your business?

Our friendly team is ready to answer any questions you may have. If you are interested in any of our products or services, then have a discussion with us!

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