it support for managers
Are you an IT manager struggling to meet service demands? Our IT technicians are here to help.
We understand the responsibility of resolving, managing and advising internal teams. Secure your business operations in a matter of weeks, not months.
Struggling to tick these stressors off your checklist?
My name’s Asim. How about a quick call?
Working with us
We work with IT Managers to deliver unmatched Outsourced IT services including service desk, project management, and consultancy.
A long-term investment you can rely on, specialising in IT outsourcing, IT consulting services, technical support services, SME server consulting, and computer security.
Our specialists use strategic vendor partnerships to deliver cost-effective technology solutions, designed to catch any potential system.
1st/2nd Line Support
Get access to expert specialists that guide you through all your front-line support queries, complex tickets, user requests whether remote or one-site. The backbone of any IT service desk is 1st and 2nd line. These IT tiers highlight the most challenging issues faced by your user pool, with the highest IT related ticket volumes.
Creative Networks’ 1st line analysts are certified in resolving common issues related to your service or product.
2nd and 3rd Line Support
So what happens if they can’t resolve my support ticket?
IT Support Wherever You Need It
Deep IT Expertise
We employ our own 3CX accredited engineers, and with our partners we’re able to offer support and installation services for a whole range of other systems including NEC, Siemens, Avaya and Mitel.
Accredited to the max
We have combined several years of experience and worked with a wide range of globally recognised partners.