Our service is designed to be fully branded to your company requirements and have a direct phone line and email address, so that your customers can contact us directly and we will deliver a service as you; the channel partner. Your customers will receive the same first class service as our own customers whilst providing full visibility to you.
Our team will answer the phones as you, wear your t-shirts and respond to emails with your domain name.
Channel Partners benefit from a fully managed service tailored to your needs, whether this providing a single service or maintaining the entire IT estate. This flexibility allows you to tailor the services to your exact needs and budget. We can provide first line through to third line support. For example, you may only require second or third line support and have the facility to deal with first line issues and fault reporting, as such we accommodate this and reflect this within the budget.
or contact your account manager.