As Pennine Mencap grew, so did the need for a secure and collaborative IT environment. They partnered with Creative Networks to modernise their infrastructure, implementing a Microsoft 365 cloud-based solution that improved communication, streamlined processes, and ensured data protection—enabling the charity to continue its vital work with greater efficiency and confidence.
About the Company
Pennine Mencap is a community-driven charity dedicated to supporting vulnerable disabled adults through advocacy, creative engagement, and tailored services. Focused on promoting inclusion and providing a safe, supportive environment, the organisation plays a crucial role in improving lives across the local area. As operational demands and compliance needs grew, Pennine Mencap turned to technology to strengthen its service delivery and internal collaboration.
What were the challenges?
Pennine Mencap needed a secure, cloud-based IT environment to improve collaboration, streamline workflows, and protect sensitive data. Key requirements included Microsoft 365 deployment, advanced security solutions, and a seamless onboarding process for staff, trustees, and volunteers.
What were the solutions?
Cloud Collaboration & Productivity
To improve teamwork and efficiency, CN migrated Pennine Mencap to Microsoft 365, enabling secure, real-time collaboration. Microsoft Teams was deployed to facilitate seamless communication and file sharing, while OneDrive provided cloud-based document storage, ensuring easy access to important files from any location.
Advanced Security Measures
CN integrated Microsoft security solutions to strengthen data protection and compliance. This included Advanced Threat Protection (ATP) to detect cyber threats, Multi-Factor Authentication (MFA) for secure logins, and Microsoft Cloud App Security (MCAS) to monitor cloud applications. Windows Defender ATP was also implemented to enhance real-time threat detection and response.
Seamless Onboarding & Training
To ensure a smooth transition, CN conducted tailored training sessions, equipping staff with the knowledge to effectively use Microsoft 365 tools. User accounts, permissions, and security settings were carefully configured to optimise access control and data protection. Ongoing support was also provided, ensuring that Pennine Mencap’s team could confidently adopt and utilise their new cloud-based environment.
Key Outcomes:
Enhanced Collaboration and Communication
The adoption of Microsoft Teams and OneDrive improved teamwork, allowing real-time file sharing and seamless communication.
Stronger IT Security & Compliance
Advanced security features reduced cybersecurity risks, ensuring data protection and compliance with regulatory standards.
Increased Efficiency & Productivity
Cloud-based tools streamlined workflows, enabling staff to respond more effectively to urgent situations.
Improved System Management & Reliability
Microsoft 365’s cloud infrastructure reduced IT complexities, ensuring a secure, scalable, and efficient digital workspace.
Conclusion
By partnering with CN, Pennine Mencap successfully modernised their IT infrastructure, enhancing collaboration, security, and efficiency. The Microsoft 365 implementation empowered their team to work more effectively while maintaining the highest security standards. With a strong cloud foundation in place, Pennine Mencap is now exploring further digital transformation opportunities to support their mission.
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